Policies

SHIPPING

Processing time:

Orders usually ship the next business day after your order is placed and payment clears.

Customs and import taxes:

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

 

Payment options:

Pay with Visa.  Pay with Master Card.  Pay with American Express.  Pay with Discover,  Pay with PayPal.

AuroraVizion keeps your payment information secure. We never store or share your credit card information.

 

Returns & exchanges:

We gladly accept returns for store credit/exchanges only.

Just contact us within 14 days of delivery and ship items back within 30 days of delivery.

Return shipping fees must be paid by the customer.

We do accept cancellations once an order has been shipped.

But please contact us if you have any problems with your order at

AuroraVizionCustomerService@gmail.com

Sorry, no refunds or exchanges will be given on reduced price or clearance items.

 

Conditions of exchange:

If the item is not returned in its original condition, the buyer is responsible for any loss in value.

 

Privacy policy:

We will only use your address and contact information to communicate with you about your order, to fulfill your order, and for legal reasons (like paying taxes).

AuroraVizion keeps your payment information secure. We never store or share your credit card information.